Implementation
Six phases, six weeks, signed gates
The standard programme runs from kickoff to hypercare in six weeks. Each phase ends with a written sign-off, so nobody discovers in week five that the integration was never scoped.
- ✓ Commercials, contacts and timeline approved in week one
- ✓ Production and UAT instances provisioned, API verified, integrations scoped in week two
- ✓ Configuration, a test style end to end and UAT sign-off by week four
- ✓ Ten training modules, supplier portal training, go-live with a consultant on standby, then weekly hypercare
See the full implementation plan
Implementation gatesStandard
Gate 1 · Kickoff completeSigned agreement, contacts confirmed, Gantt approvedWeek 1
Gate 2 · Infrastructure readyInstance provisioned, login confirmed, API verifiedWeek 2
Gate 3 · Integration scope confirmedIn scope or out of scope, in writingWeek 2
Gate 4 · Configuration UAT sign-offZero critical defects outstandingWeek 4
Gate 5 · Training sign-offStaff trained, supplier accounts activeWeek 5
Gate 6 · Go-live sign-offReadiness check passed, hypercare beginsWeek 6